Privacy Policy

Business NextGen Finance Private Limited (“BNF”, “we”, “our”, “us”) respects your trust and is committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, mobile application, or services.

Last Updated: 10 March 2026

By accessing our website, BNF Mobile App or any of our services, you agree to this Privacy Policy. If you do not agree, please discontinue use.

Information We Collect

Personal Information you provide:

• Name
• Contact details
• PAN
• Aadhaar (if you choose to share for KYC)
• Banking or financial data
• Documents submitted during registration or loan application

Automatically collected data:

• IP address
• Device identifiers
• Browser type
• Cookies
• Usage patterns when you access our website or app

Information from third parties:

• Credit bureau reports
• Account aggregators
• Service partners required to deliver financial services

How We Use Your Information

• Verifying your identity (KYC, fraud prevention, regulatory compliance)
• Assessing eligibility for financial products
• Providing services, updates, and support
• Improving our website, app, and user experience
• Meeting legal and regulatory obligations under RBI and Indian privacy laws

BNF will not process your information for purposes other than those stated above unless fresh consent is obtained, wherever legally required.

Data Security

We maintain strong technical and organizational controls to protect your information against unauthorized access, loss, or misuse.

Security measures include:

• Access controls and authentication
• Encryption of sensitive data in storage and transmission
• Firewalls and antivirus protection
• Monitoring against malware and cyber threats
• Regular audits, reviews, and incident response procedures

BNF follows ISO 27001 or equivalent reasonable security practices as required under the SPDI Rules.

Your information is accessed strictly on a need-to-know basis by authorized personnel only.

Sharing of Information

We do not sell your personal data. However, we may share it with:

• Regulatory bodies such as RBI and credit bureaus as required by law
• Service providers and partners such as account aggregators, IT vendors, and collection partners
• Legal or enforcement authorities when mandated under applicable law

Sensitive personal information such as financial data, Aadhaar, biometric data, or passwords is not shared with third parties without your prior consent, except where:

• Disclosure is agreed under a valid contract
• Disclosure is required under law
• Disclosure is made to a government agency based on written request specifying purpose

Data Retention

We retain personal information only as long as required:

• To fulfill the purpose for which it was collected
• To comply with statutory and regulatory requirements
• To resolve disputes and enforce agreements

Once retention periods expire, data is securely deleted or anonymized.

Your Rights

You have the right to:

• Access and review your personal information
• Request corrections or updates to inaccurate data
• Withdraw consent for processing (subject to legal restrictions)
• Raise concerns on misuse or breaches

If you choose not to provide certain information or withdraw consent, some services may become unavailable as required under law.

Requests can be raised with our Grievance Officer.

Cookies & Tracking

We use cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You may manage cookie preferences through your browser settings.

Third-Party Links

Our website or app may link to external sites. We are not responsible for the privacy practices or content of third-party platforms.

User Obligations

Users agree to provide accurate, complete, and lawful information and not submit misleading or wrongful data.

Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the updated effective date.

Contact Us

Grievance Officer
Business NextGen Finance Private Limited (BNF)
305, Samarpan Complex, New Link Road,
Chakala, Andheri East, Mumbai – 400099

Toll-Free Number: 1800 267 4888
Email: management.bnfl@bnfl.com